The purpose of this policy is to make known the requirements of Act No. 29733 – Personal Data Protection Law and its Regulation approved by Supreme Decree 003-2013-JUS, as well as ensure compliance.


About the Guiding Principles

  • SERTUR undertakes to comply with the guiding principles established by the Law of Protection of Personal Data during the processing of personal data.

About Obtaining, Processing and Transferring Personal Data

  • The collection of personal data is done through written media, electronic records, sources of public access, among others. They are part of our data banks of which we are holders and responsible.
  • All processing of personal data will be prior free, express, and informed consent of the owner.
  • Personal data may be processed for the fulfillment of our tour operator services (transportation, accommodation, transfers, excursions, among others), electronic invoicing, for the selection and administration of persons, and for the care of professional services of third parties, as well as for statistical and historical purposes.
  • Personal data will only be transferred with the consent of the owner, except for being required by public administration companies, judicial and/or police authorities, as long as it is established by law.
  • The necessary policies and procedures have been defined that guarantee the security of personal data, in order to avoid any alteration, loss, and/or unauthorized treatment or access, ensuring their confidentiality, integrity, and availability.

About Cookies

  • This website uses cookies, allowing us to remember characteristics or preferences of the navigation on our site. Thanks to this information, we can personalize your experience on future visits, make navigation safer, and understand your preferences to offer you content of interest.

About ARCO Rights

  • You can exercise your rights of information, access, rectification, cancellation, and opposition at any time by emailing info@iletours.com

About Sanctions

  • SERTUR reserves the right to initiate legal or disciplinary actions, as appropriate, towards the persons or companies whose actions do not adhere to the present Policy.